What support is available?
Horizons provides a safe, trauma-informed, and gender responsive environment where women can receive the support they need.
We consider each woman's unique life circumstances and offer comprehensive support for her health, housing, relationships, parenting, financial situation, life experiences, dreams, and aspirations.
At our dedicated Women's Centre, women can access essential services such as food, toiletries, showers, and laundry facilities. We also have a free on-site creche to help remove childcare barriers that may prevent women from accessing these services.
How to access our support
Wherever and however, you access Horizons, you’ll find a friendly face, reliable information, and a safe place to be with likeminded people. We’ll guide you through the available support options, making it simple and straightforward for you to choose what’s best for you. All our services are confidential and free to use, and open to every person in Bristol.
Weekly social group
You are welcome to participate in our dedicated Women's Morning, a weekly social group where women can connect, share experiences and have open conversations in a relaxed atmosphere.
One-to-one support
If you would prefer a more private setting, you can request a one-on-one meeting with a Horizons Worker to discuss your personal situation and how we may be able to offer the right support, tailored to you.
Frequently asked questions
We understand you may have questions about our dedicated support for women. Below, we've answered some of the most frequently asked questions to help provide some guidance.
Do I have to pay to use the service?
No! Our drug and alcohol support services are completely free of charge.
Will anyone find out I am using your service?
All your information is kept safe and not shared outside of our organisation without your explicit permission. We are only required to share information with other professionals if there is a serious risk to you or someone else.
I know someone who might have a problem. Can I refer them?
It’s brilliant that you can see how support could benefit the person – but they must be aware of the referral. You can accompany the person to support them attending. We also understand that substance use can affect friends and family, so we offer a dedicated service for the family, friends, and carers of the people we support.
Still have questions?
Many people here have been on the same path as you and are happy to answer any other questions you have. Please get in touch to speak to a member of our friendly Horizons team.